Returns & Exchanges

At Janki, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return and exchange policy for all unworn apparel. If your selection isn't the perfect fit, we are committed to making it right through a simple, transparent process.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging with all Janki tags attached to ensure they remain in pristine condition during transit.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing